AI, in plain English

What is fine-tuning?

Fine-tuning is giving an existing AI model extra training on your own examples, so that it changes how it writes or behaves without being told every time. It is good at style and format and poor at teaching facts, and for most owner-sized businesses a well-written prompt, or a document the AI can look things up in, does the job for far less.

By Jed Carey, Co-Founder of CoraVision ·Last updated 21 October 2026 ·Connect with Jed on LinkedIn

What happens to a model during fine-tuning?

A model is a very large set of numbers, fixed during its original training. Fine-tuning carries that training on for a short while with a small, focused set of examples: pairs of "here is the input" and "here is exactly the output I want". Each pass nudges the numbers so the model's own output drifts towards your examples. What comes out is a new copy of the model that writes in the trained way by default.

A 2021 method from Microsoft researchers called LoRA (low-rank adaptation) made this far cheaper, because only a small add-on is trained while the original model stays as it was.

Prompt, look-up or fine-tune: which does the job?

What you wantTry firstWhy
Your prices and policies used correctlyPut them in the prompt, or in a document the AI looks upFacts change, and a trained-in price cannot be edited
Writing in your voiceA prompt with 3 to 5 of your best examplesUsually close enough, and free to change
The same tightly formatted output, thousands of timesFine-tuningMore consistent format, shorter prompts on every call
Last week's sales figuresGive it the figuresNo training can know what happened after it

How many examples does fine-tuning need?

More than most owners have ready. OpenAI's supervised fine-tuning guide sets a minimum of 10 examples, says improvements usually show at 50 to 100, and suggests starting with 50 well-made ones; if 50 make no difference, it says to rethink the task or the prompt before adding more. Every example has to be right, because the model learns your mistakes as faithfully as your good work.

The same guide now says OpenAI is winding down its fine-tuning service and no longer takes new users. Other providers still offer it, and open-weight models can be fine-tuned by anyone with a capable computer.

What would teaching a model its voice cost a saddlery? (example figures)

A saddlery in Rockhampton sells 600 products online and wants every description in its own plain, practical voice, the way the owner talks to a stockman across the counter. There are two routes.

Fine-tuningA prompt with examples
Owner's time100 example pairs at 15 minutes each: 25 hoursA one-page voice guide and 5 best descriptions: 2 hours
At $60 an hour$1,500$120
Outside helpA developer to prepare, train and connect it: about $2,000None
When the model is retiredTrain againPaste the same guide into the new one
Cost to startAbout $3,500$120

The sensible order is the cheap one first. Write the voice guide, run it on 20 products and read the results. If 18 of the 20 need only light edits, the saddlery is done. Fine-tuning earns its cost only when the prompt route keeps failing the same way across hundreds of items.

Where does CoraVision get the specifics of your business?

CoraVision gathers the specifics of your business by asking and by reading your accounts. The onboarding call (about 25 minutes, nothing to prepare) covers what you are aiming for and what a typical sale is worth, and Cora works out what a customer is worth over time from those answers. Once Google Ads, Meta and Google Analytics 4 are connected, CoraVision reads them every night. From all of that, Cora builds a 12-month strategy around one number you choose to chase.

Questions

Can fine-tuning teach an AI my price list?

Badly. Facts trained into a model cannot be edited when they change, and the model may blend old and new figures. Keep prices in a document the AI looks up, or paste them into the prompt, so that changing a price means changing one line.

Is fine-tuning the same as training a model from scratch?

No. Training a large model from scratch takes months of computing in a data centre. Fine-tuning starts from a finished model and adjusts it with a small set of examples, often in a matter of hours.

Is a custom GPT fine-tuned?

No. OpenAI's custom GPTs are standard models given saved instructions, uploaded files and optional connections to other tools. That is a prompt and a look-up packaged together, which is why anyone can build one in an afternoon.